Terms & Conditions
Terms and Conditions
Welcome to Burzo! Before you start using our services, please take a moment to read through our terms and conditions. By using our website or mobile application, you agree to abide by these terms.
1. Service Description
Burzo is an online platform that connects users with restaurants and facilitates the delivery of food items. We act as an intermediary between users and restaurants.
2. User Responsibilities
a. You must be 18 years of age or older to use our services. b. You agree to provide accurate and up-to-date information during the registration process. c. You are responsible for maintaining the confidentiality of your account information and password. d. You agree not to use our platform for any unlawful or prohibited activities.
3. Ordering Process
a. Users can browse through the available restaurants and food items listed on our platform. b. Once an order is placed, it will be forwarded to the respective restaurant for preparation and delivery. c. Payment for orders can be made online through various payment methods accepted by us.
4. Delivery
a. We aim to deliver orders in a timely manner; however, delivery times may vary depending on factors such as traffic conditions and restaurant preparation time. b. In case of any delays or issues with the delivery, we will make our best efforts to notify you promptly.
5. Pricing and Payment
a. Prices listed on our platform are inclusive of taxes and delivery charges, unless otherwise stated. b. Payment for orders must be made in advance through our online payment gateway. c. We reserve the right to modify the prices of food items and delivery charges at any time without prior notice.
6. Refunds and Cancellations
a. Refunds will be provided in case of order cancellations due to restaurant unavailability or other valid reasons. b. Refunds may take up to [number of days] to be processed and reflected in your account.
7. Intellectual Property
a. All content and materials on our platform, including logos, trademarks, and text, are the property of [Burzo]. b. You may not use, reproduce, or distribute any content from our platform without our prior written consent.
8. Limitation of Liability
a. We are not liable for any damages, losses, or expenses incurred as a result of using our platform or services. b. We do not guarantee the quality or safety of the food items delivered by restaurants.
9. Governing Law
These terms and conditions are governed by the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in [Uttarakhand].
10. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at support@Burzo.in.
Please note that these terms and conditions are for illustrative purposes and may need to be customized based on the specific requirements and policies of your food delivery company. Additionally, it's advisable to seek legal advice to ensure compliance with applicable laws and regulations in India